Industry Solutions with AI Factory

AI Factory provides a flexible platform for building trusted, scalable AI-powered applications across industries — combining your enterprise data, AI pipelines, model serving, and conversational agents.

This page highlights common solution patterns and examples by industry — along with links to relevant How-To Guides and Learning Paths to help you build them.

For more technical patterns, see Use Cases.

Financial Services

AI Factory helps financial services organizations deliver secure, compliant AI for customer experience and internal operations.

Example goals:

• Improve customer service with automated agents grounded in proprietary knowledge.
• Enable secure, explainable internal knowledge search for advisors and staff.
• Automate document-heavy workflows (KYC, onboarding).

Example solutions:

• Client Support Chatbots powered by Assistants, backed by Knowledge Bases and governed by Rulesets.
• Internal Knowledge Search combining Retrievers and Knowledge Bases, optionally enriched via Pipelines.
• Automated Document Processing with Pipelines, using OCR, Summarization, and AI-driven extraction.

Healthcare and Life Sciences

AI Factory supports regulated, compliant AI for clinical and operational use cases.

Example goals:

• Improve clinical decision support with literature-aware agents.
• Automate summarization of complex medical documents.
• Deliver personalized patient-facing assistants.

Example solutions:

• Medical Literature Search using Knowledge Bases, optimized Retrievers, and conversational Assistants.
• Clinical Document Summarization with document prep via Pipelines and high-performance inference using Model Serving.
• Patient Support Assistants built with Assistants, compliant Rulesets, and external integrations via Tools.

Retail and E-Commerce

AI Factory enables personalized, AI-powered experiences for retail and e-commerce applications.

Example goals:

• Deliver semantic product search experiences.
• Power personalized recommendations across channels.
• Automate customer support workflows.

Example solutions:

• Semantic Product Search with embeddings served via Model Serving, queried using tuned Retrievers.
• Personalized Recommendations combining Assistants, Retrievers, and real-time API integrations with Tools.
• Customer Service Automation with conversational Assistants, Knowledge Bases, and brand-safe Rulesets.

Manufacturing and Industrial

AI Factory brings AI-driven knowledge and automation to the shop floor and field operations.

Example goals:

• Build maintenance assistants that surface engineering knowledge.
• Enable search across technical manuals and SOPs.
• Automate document understanding and reporting.

Example solutions:

• Knowledge-driven Maintenance Assistants built with Assistants, connected to Knowledge Bases, and powered by API-based Tools.
• Document Search across Manuals and SOPs using Pipelines for document processing, and RAG with tuned Retrievers.

Public Sector and Government

AI Factory helps governments and public sector organizations deliver transparent, auditable AI in sensitive contexts.

Example goals:

• Support internal policy search and compliance checks.
• Power citizen-facing service portals.
• Enable knowledge-grounded AI experiences with governance.

Example solutions:

• Internal Policy Search and Compliance QA with trusted Knowledge Bases, Retrievers, and auditable Assistants.
• Citizen Support Portals built with conversational Assistants, external system integrations via Tools, and governed Rulesets.

Build Your Solution

AI Factory gives you a modular architecture to combine:

• Assistants and Agent Studio for conversational AI.
• Knowledge Bases and Retrievers for RAG and semantic search.
• Rulesets for governance and compliance.
• Tools for connecting external systems and business logic.
• Model Serving for scalable, production-ready inference.
• Pipelines for preparing data for AI-driven applications.

Learn More

• How-To Guides — Step-by-step building blocks
• Learning Paths — Structured skill-building journeys
• Use Cases — Common technical patterns to adapt to your solution

→ Ready to get started? Pick a Learning Path or explore relevant How-To Guides.

AI Factory gives you the foundation to bring trusted, scalable AI to your industry — securely and under your governance.